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AI automation

Bilingual lead handling, escalation and human handoff, wired into the channel your customers already message you on.

Converted at the fixed 3.6725 peg, for reference. Quotes, invoices and every cap inside a package are in AED.

How much does AI automation cost in Dubai?

AI automation starts at AED 990 one-off, with the Audit package. The package I recommend for most businesses is Build, at AED 7,500 setup + AED 1,250/mo.AI automation starts at USD 270 one-off, with the Audit package. The package I recommend for most businesses is Build, at USD 2,042 setup + USD 340/mo.

Audit

AED 990 one-offUSD 270
Who it is for
A business that needs the right first use case
One workflow built and live
—Not included
WhatsApp, Instagram, email or web-chat connection
—Not included
Business answers, escalation and bilingual handling
—Not included
Additional workflow
—Not included
Monthly tuning from real conversations
—Not included
Change requests
—Not included
Response-time / accuracy reporting
—Not included
Sensible guardrail
—Not included
Timeline
3 business days after the session

Build

Lead offer

AED 7,500 setup + AED 1,250/moUSD 2,042 + USD 340/mo
Who it is for
A business that knows the problem and wants one workflow live
One workflow built and live
Included
WhatsApp, Instagram, email or web-chat connection
One channel included
Business answers, escalation and bilingual handling
Included
Additional workflow
AED 1,900 setup eachUSD 517 setup each
Monthly tuning from real conversations
First 30 days only
Change requests
Up to 2 inside the 30-day tuning window
Response-time / accuracy reporting
—Not included
Sensible guardrail
One live workflow; up to two integrations
Timeline
10 business days after approved copy/access

Run

AED 4,900/moUSD 1,334/mo
Who it is for
A business that wants the lead process actively owned
One workflow built and live
Included
WhatsApp, Instagram, email or web-chat connection
One primary channel plus agreed integrations
Business answers, escalation and bilingual handling
Included
Additional workflow
Included only within the active-workflow cap below
Monthly tuning from real conversations
Included
Change requests
Included within the monthly improvement cycle
Response-time / accuracy reporting
Included monthly
Sensible guardrail
Up to three active workflows, one agreed improvement cycle monthly
Timeline
First workflow live in 10 business days; then ongoing

What's included?

In every tier

Process-mapping session and priority report

Small print

  • AED 7,500 buys one clearly bounded workflow, with a stated change-request count. It is never scoped as AI for the whole business.USD 2,042 buys one clearly bounded workflow, with a stated change-request count. It is never scoped as AI for the whole business.
  • Software, API and WhatsApp provider charges are billed to you, or shown as a separate monthly tools line.

Questions

What people ask before they book this.

Lead handling, escalation and follow-up on the channels you already use.

Will it say something wrong to a customer?

That's the right thing to worry about, so it's the part I build first. The AI drafts a reply and code checks it before it sends: it can only quote prices and details that exist in your own system, and anything it must never discuss is blocked after the model has spoken, not politely requested in a prompt. A reply that trips a rule doesn't go out. A person gets that conversation instead.

What happens when someone wants to talk to a human?

They get one. Price negotiation, complaints and anyone who asks for a person are handed straight over, and the moment one of your team starts typing, the bot goes quiet for that customer. It re-checks that right before it sends, because a model takes a few seconds to think and that's long enough for two voices to answer the same person. The handover arrives in your team's own WhatsApp, not a dashboard nobody opens.

Does it run on my own WhatsApp number?

Yes - your number, your name on the messages, and nothing for anyone to install. Same for Instagram DMs, the chat on your website and your inbox: it picks up where enquiries already arrive, at 11pm, without you being awake for it.

What does it cost?

It's published rather than quoted - an audit, a build, and a monthly run tier, with what's in each one written out. The build buys one clearly bounded workflow, not AI for the whole business, and the scope table says exactly where that boundary sits. Which of the three you need depends on what happens now: who handles the messages, how often, and what it costs you when nobody gets to them. If it isn't worth building, I'll say so.

Does my team have to learn new software?

No, and that's usually what decides whether any of it survives. The sales team I built for never opened a new tool: handovers land in the WhatsApp they already use, and the record of every conversation lives inside the website they already had. Anything that needs a login nobody remembers gets quietly abandoned.

How long does it take to build?

Building it is the short part. The real work is the weeks after it goes live, when real customers do things no plan predicted - the showroom bot replied in the wrong language, offered photos nobody asked for, and answered "ok" with "noted, I'll follow up." Each one became a rule with a test behind it. So it starts on a small allowlist, supervised, before it goes anywhere near a customer.

Can it answer in Arabic?

Yes, and in whatever else your customers turn up speaking. The showroom assistant I run handles Arabic and Russian alongside English, and it files every message twice - the original and an English translation - so whoever's on shift can read a thread in a language they don't speak.

Who actually builds it?

Me. Mayantha Jayasinghe, working on my own out of Dubai. The same person scopes it, writes it, and replies when you email. Nothing is white-labelled from someone else and there's no account manager in the middle, which is the trade: one person's full attention, and one person's calendar.

These are real starting prices. Final scope, exclusions and timing are agreed before work begins. Here is what it bought the people who paid it.

What the price includes, and what it does not →